Pick up in store

This way, you can shop comfortably from home and pick up your purchase at our store.

How does it work?

During the purchasing process, select in-store pickup as the shipping method.

Payment methods

You can choose to pay for your order by bank transfer or credit card. Once the transfer or bank deposit has been credited to our account, your order will be reserved for 60 days. After this period, the order will be returned to our warehouse.

Transport agency

We manage the transport with selected companies. In general terms, a period of 7 working days is established for the delivery of the product, once the order has been formalized. The delivery time may vary depending on the availability of the product and its destination. At all times, the customer has an online tracking system at their disposal, where they can check the status of their shipment.

Transport is considered complete when the product is unloaded at the foot of the vehicle, at street level. It will be up to the driver to take the product beyond the vehicle, and in no case will it include taking the products up to any floor. The client will have the necessary labour available for these tasks.

Product review: It is important that when receiving the merchandise, you check its correct condition in front of the delivery person, and let us know that everything is correct.

In the event of damage to the goods during transport, the customer must:

  1. Record it on the carrier's delivery note.
  2. Notify us by calling 955 000 888 during business hours, or by email to online@barbacoasevilla.com, within 24 hours of receipt.

In this way we can begin the claim process for the replacement of the damaged goods at no charge to the customer. If these defects are not indicated on the transport note, or are not communicated within the indicated period, we will not be able to take charge of these claims.

SHIPMENTS ARE NORMALLY MADE BY COURIER COMPANIES EXTERNAL TO EXPOCHIMENEAS E INSTALACIONES SL, THEREFORE, THE COURIER IS NOT OBLIGED TO PLACE THE MERCHANDISE INSIDE THE HOME OR TO ASSEMBLE IT.